By completing the in-depth Cars.co.za Consumer Satisfaction Survey you are helping us gain valuable insights into what car ownership in this country is really like, brand-by-brand, model-by-model. If you haven't completed a survey on your car yet, here's your chance. By participating you may end up being the lucky winner of a big prize!
Cars.co.za, in partnership with Lightstone Consumer, announced its first annual Cars.co.za Owner Satisfaction survey late last year. Since then, nearly 5 000 car owners have taken part. The survey is crucial to several Cars.co.za projects, including our annual Cars.co.za Consumer Awards.
The prizes
By completing the ten-minute survey, you will go into a lucky draw where the first prize is us paying your car instalments for six months, up to a maximum of R5 000 per month. There are also five runner-up prizes where we will pay R1 000 to your car instalments for three months. In these tough economic times, we're sure you'll agree that those will provide welcome relief!
You can proceed to the survey here.
Why do we need the Survey?
“If we want to service the South African consumer in a meaningful way, then we have to enable the consumer to speak to us, but in a structured, measureable way,” says Cars.co.za Consumer Experience Manager, Hannes Oosthuizen. “This survey, developed in partnership with South Africa’s top automotive data experts, Lightstone Consumer, will enable us to get a very accurate view of car ownership in South Africa,” Oosthuizen explains.
The survey questions most aspects of the car ownership process, from purchasing, to driving enjoyment and after-sale service and reliability. “With the massive reach of not only our own, but also Lightstone’s channels, we are convinced that this survey will get excellent traction and provide accurate data,” Oosthuizen says. A registration verification process is used to limit the chances of bogus or duplicate entries.




